ux45 Privacy Policy
Protecting your personal data matters to ux45. This policy clearly explains how your data is collected, used, and protected.
1Introduction — Purpose of This Policy
ux45 ("we", "our", "platform") handles the personal data of users in Myanmar ("you", "user") responsibly. This privacy policy explains what types of information we collect when you use the website at https://ux45.run and its related services (collectively "services"), how we use that information, and your rights regarding your personal data.
By continuing to use the services, you are considered to have accepted the terms of this policy. If you disagree with any part of this policy, please stop using the services and notify us at [email protected].
2Types of Data We Collect
2.1 — Information You Provide
When you access the services, you may provide us with the following information directly—
- Name, email address, phone number, and date of birth provided when registering an account
- Financial information provided during deposits and withdrawals (payment services such as KBZPay, Wave Money, AYA Pay, and CB Pay)
- Messages and notifications sent when contacting support
- Identity documents submitted during the Know Your Customer (KYC) process
2.2 — Automatically Collected Information
When you access the services, we automatically receive certain data from your device, browser, and software environment—
- IP address and ISP information
- Browser type, version and operating system
- Pages visited on the service, links clicked and time spent on the platform
- Device ID and settings information
- Data collected from cookies and similar technologies (see Section 6 below)
2.3 — Information received from third parties
Data may also be received from trusted third parties such as payment service providers, security verification providers and responsible gambling service providers. Data they supply is used only to improve our services and maintain security.
3How we use your information
3.1 — To provide services
Collected data is used primarily for the following purposes—
- To create, verify and manage your account
- To process financial transactions such as deposits and withdrawals
- To deliver game services such as football, slots, live casino, crash games and Sic Bo
- To manage bonuses, VIP rewards and promotions
- To provide customer support via 24/7 live chat and email
3.2 — Security and legal compliance
Data is used to protect the platform and your account and to meet legal obligations—
- To detect and prevent fraud, money laundering and unauthorised access
- To carry out KYC (Know Your Customer) verification
- To keep audit logs for resolving disputes
- To fulfil legal obligations
3.3 — Service improvement
We also use data to improve service quality, to manage and present games and content on the platform, and to monitor compliance with website guidelines.
4Third-party data sharing
ux45 will not sell, rent or share your personal information with third parties for their own benefit. Data is shared only in the following cases—
- Service providers: payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay), game service intermediaries and server/cloud service providers — all of whom have confidentiality agreements in place with us
- Legal requests: where disclosure is required by a court order, criminal investigation or legal obligation
- Business combination: if ux45 is acquired, merged or transferred, data may be passed to the successor company only, and the protections in this policy will continue to apply
- With your consent: prior consent will be obtained for any sharing beyond the cases described above
5Data security and retention
5.1 — Technical safeguards
To protect your data, ux45 uses the following technical safeguards—
- Protecting data in transit with TLS/SSL encryption
- Encryption of databases and file storage (at-rest encryption)
- Regular security audits and penetration testing
- A least-privilege access system so staff can only access data they need
- Network firewalls and protection systems to prevent unauthorised access
5.2 — Data retention
ux45 retains data for as long as necessary to provide services and meet legal obligations—
- Account data may be retained for a period after your account is closed
- Financial transaction records are retained for a period in line with legal requirements
- Data that is not required to be kept by law will be deleted when it is no longer needed
Due to the nature of the internet, no data transfer can be guaranteed 100% secure; however, ux45 will always apply appropriate safeguards.
7Your Data Rights
Users of the ux45 platform have the following rights regarding their personal data—
- Right to Access: You can request to see what data ux45 holds about you
- Right to Rectification: You can request correction of any inaccurate information
- Right to Erasure: You can request deletion of your data where no legal obligations apply
- Right to Restriction: You can request that the handling of your data be limited in certain cases
- Right to Portability: You can request a copy of your data in a portable format
- Right to Object: You have the right to object to the ways your data is being processed
Send such requests to [email protected] or reach us through 24/7 Live Chat. We will do our best to assist you.
8Protection for Those Under 21
ux45 services are accessible to 21+ only. We do not knowingly collect, store or process personal data of individuals under 21.
If you believe ux45 has collected data from a person under 21, please notify us immediately at [email protected]. We will delete that data right away.
9Policy Updates
ux45 may update this Privacy Policy from time to time. When any changes are made, we will update the "Last revised date" on this page, and for significant changes we will notify you when you access the service.
Continuing to use our services after any update means you accept the revised policy. We encourage you to review this Privacy Policy regularly.
Contact Us
If you have any questions, requests or concerns about this Privacy Policy, you can reach the ux45 customer support team through the following channels—
- Email: [email protected]
- 24/7 Live Chat — in Myanmar language (via the platform)