ux45 Frequently Asked Questions

To withdraw bonus funds from ux45, you must meet the wagering requirement. For the first deposit bonus, you need to complete 25x the bonus amount in play before any winnings from the bonus can be withdrawn. For example — if you deposit 20,000 Ks, you receive a 20,000 Ks bonus and must wager 500,000 Ks before withdrawal. Your deposit amount itself can be withdrawn without any wagering requirement.

ux45's withdrawal service is available 24 hours a day, 7 days a week. Whether it's late at night or a public holiday, funds typically arrive within the standard processing time of 15 minutes to 2 hours. This timeframe applies regardless of whether you use KBZPay, Wave Money, AYA Pay, CB Pay, or a bank transfer. Occasional delays may occur due to network congestion.

The minimum withdrawal amount at ux45 is 20,000 Ks. You cannot withdraw below this amount. This limit applies to all payment methods including KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer. The minimum deposit amount is 5,000 Ks — please do not confuse the two.

At ux45, withdrawals can only be made to your own wallet or bank account. Withdrawals to third-party wallets are not allowed. This policy is in place to protect your funds and comply with Myanmar financial regulations. Please check in advance that your wallet name matches your account name.

If more than 2 hours have passed since your withdrawal request and the funds have not arrived, contact ux45's 24/7 Live Chat immediately. Have your Transaction ID ready. Our staff are available at any time to assist you in Burmese and can check the amount and method for you. Do not submit another withdrawal request until the first one is resolved.

If your verification is rejected, contact us via Live Chat. Our staff will explain the reason for rejection and guide you on what needs to be corrected. Images must be clear and sharp, and the name must match the one used when the account was created. If the rejection was due to file size or format, our staff can advise you on that as well.

Personal identity verification at ux45 is intended to protect your funds and account. This policy is necessary to prevent third parties from withdrawing money in your name, to keep your finances away from unlawful channels, and to support responsible gambling. This verification process is one way of protecting your identity.

ux45 may request KYC verification before your first withdrawal request or when your transaction amount exceeds a set limit. This verification is a one-time process, so you should have a valid ID document on hand in advance. Withdrawals will only be available once verification is complete.

For KYC at ux45, you can submit a Myanmar National Registration Card (NRC) or a Passport. Images must be clear and fully visible, must not be expired, and the name must match the one used when the account was created. Both front and back images may be required.

The ux45 welcome bonus is available once per person per account. You can receive a 100% bonus on your deposit up to 300,000 Ks, and it cannot be claimed more than once. Since this bonus cannot be reclaimed, you should plan and prepare your first deposit carefully before proceeding.

At ux45, slots, live casino, baccarat, crash games, and Sic Bo generally count towards wagering requirements. Football betting may have wagering restrictions, so please ask our support team for details when you log in. Note that wagering contribution may vary depending on the game.

ux45 offers include bonus expiry terms. If wagering requirements are not met within the set period after receiving a bonus, the bonus funds may be forfeited. Ask our support team for the exact expiry date when you claim a bonus and make a note of it. Try to complete the wagering requirements as quickly as possible.

Log in via ux45 Login and make your first deposit — after depositing 5,000 Ks or more, you can request the welcome bonus through Live Chat. You will receive a 100% bonus on your deposit amount up to 300,000 Ks. Please note that bonus funds can only be withdrawn after meeting a wagering requirement of 25x.

Through ux45's referral program, when you refer a friend and they make their first deposit, you will receive 5% of that deposit (up to 10,000 Ks) as bonus funds. On top of that, you will earn 0.3% of your friend's net wagers as weekly commission. You can refer as many friends as you like and keep earning for as long as they play.

ux45 uses SSL encryption technology to keep your personal data and financial information secure. This encrypted connection prevents third parties from intercepting data between you and ux45. ux45 will never ask for your password by email or SMS.

If you see a session you don't recognize, change your password immediately and notify ux45's 24/7 Live Chat. Staff can temporarily lock your account and investigate. During that time, nothing will be done under your name, and your active account protection will be supported. Never share your password with anyone.

If you have two-step verification enabled at ux45, every login requires a second check — for example, an OTP code — which means your account stays protected even if your password is stolen. You can turn this on in the account security menu and use the ux45 platform with greater confidence. Accounts without it enabled are at higher risk.

ux45's official domain is ux45.run. Always check the browser address bar before logging in — if the URL looks wrong, leave immediately. Do not click links sent via SMS, social media, or Messenger; type the address directly into your browser instead. If you're unsure, you can confirm the domain through Live Chat.